RECIPIENT STAY IN HOSPITAL, CARE FACILITY OR INCARCERATION FACILITY POLICY
In the event that a client of our Company is admitted to a hospital, care facility or incarcerated for any period of time, the Company must be notified upon admittance. It is the responsibility of both the client and the PCA to notify the Company immediately if a client is taken to the hospital, care facility, or incarcerated at any time.
Under no circumstance can staff provide PCA services for a recipient while admitted into any such
facility. The Company may not bill or submit hours for medical assistance payment while the client is admitted. The Company may also request that discharge paperwork be sent to the office to be kept in clients’ confidential file.